FAQ

The useful details about our tees, ordering, and care. For anything else, email hello@smokeymfgco.com.

The tees

What kind of shirts do you use?

Our premium tees use Comfort Colors 1717: 100% U.S. ring-spun cotton, heavyweight 6.1 oz fabric, and a relaxed unisex fit. The garment-dyed finish gives them a soft, lived-in feel.

Why might the color look different?

Screen settings and lighting affect how colors appear. Garment dyeing can also produce small variations between shirts.

Fit and sizing

How do the shirts fit?

Comfort Colors 1717 has a relaxed unisex fit. Between sizes? Choose the larger size for a roomier fit.

How do I choose a size?

Compare a tee you already like with our size guide. Measurements are for the garment laid flat, not your body.

Ordering

When will my order ship?

Production generally takes 2–7 business days. Standard U.S. transit usually takes another 2–5 business days. These are estimates; tracking is emailed when available.

How much is shipping?

Standard U.S. shipping is $4.99 for one tee and free on 2+ tees. Buy 3+ tees for an extra 10% off automatically. We currently ship only to U.S. addresses available at checkout.

Can I change or cancel an order?

Email us as soon as possible. If production has not started, we can usually help with changes or cancellation. Once production begins, changes may no longer be possible.

What if the size is wrong?

Within 30 days of delivery, contact us about an unworn, unwashed item for one complimentary size replacement. Cash refunds are not available for sizing mistakes or change-of-mind returns. See the refund policy for details.

What if my order is damaged or incorrect?

Email us within 30 days of delivery with your order number and photos. You may choose a free replacement or a full refund, including the shipping charge you paid.

Care

How should I wash my tee?

Machine wash cold, inside out, with similar colors and mild detergent. Tumble dry low or hang dry. Avoid bleach and fabric softener. Do not iron the artwork or dry clean.

Contact

Email hello@smokeymfgco.com. A person reads every note, and we aim to reply within 1–2 business days.